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In order to start trading, first you have to register a Client's Cabinet. The Client's Cabinet is the client's personal profile, which provides access to all basic operations with trading accounts. In the Cabinet, you can open, set up and delete trading accounts, deposit and withdraw funds, as well as edit your personal data.

To create a Client's Cabinet, please follow this link in order to go through a quick registration process. Please fill in all the fields in the form, paying attention to the prompts that appear below, and then click the "Register" button.

Please don't forget to read the Clients Agreement before registering a profile.

When registering the Client's Cabinet, you have to come up with a personal nickname. You can use letters, numbers and underscores to create a nickname. Spaces are not allowed.

In case you forgot or want to change the access password, use the password recovery option located on the client's profile login page (forgot your password?). You can also contact the customer support department, where the manager will ask you to provide the necessary data to change the password. We recommend using a complex password using letters, numbers and special characters.

You can log into the Client Profile in demo mode at https://my.geratsu.com. Most of the registration options are not available in demo mode. To get access to all features of the Client's Cabinet, you have to register a profile. If you have a registered profile already, but not logged in currently, you will be able to work only in demo mode as well.

Verification is the procedure intended to confirm the accuracy of the client's personal data specified during profile registration by providing certain documents to the company. The amount and type of documents required for verification may differ depending on the rules established by a certain Forex broker.

Verification is a mandatory part of a client's interaction with a Forex broker for several reasons:

• anti-money laundering
• depositing and withdrawal rules
• confirmation of the client's identity

All client's personal information is stored on the company's servers. Each broker is committed to ensuring the security of clients' personal data. The main provisions on the non-disclosure of personal information, information protection technologies, the type of data encryption used and other technical data are described in the official document "Privacy Policy".The processing of client data is carried out exclusively by the company's employees using a work computer and office software.

To have a fully verified profile, the client needs to verify his/her identity, address, phone number and email.

The first step for verification is to create your own client profile with Geratsu. To do this, on the website www.geratsu.com click on the LOGIN button and then Register. Then follow the instructions for registration and fill in all the required fields. If you already have a profile, you need to log into your personal account. Then select the “Profile” tab from the menu at the top of the page. On the page that opens, select the "Verification" tab.

To confirm the information, click on the "Edit" button next to the required information. The verified data will be highlighted with the “Verified” status. If the information is not confirmed, the active status will be “Not verified”.

To confirm your e-mail, click on the "Edit" button next to your e-mail. After that, you need to enter your e-mail in the window that appears and click the "Continue" button. A letter with an activation code will be sent to your email, which must be entered in the relevant field. If you have not received the activation code, please contact the client support using LIVE CHAT or other means of communication.

To confirm your phone number, click on the "Edit" button next to your phone. After that, you need to enter your phone number in the window that appears and click the "Continue" button. If your phone number has been identified as a mobile number, you will get a text message with a code, which you will need to enter in the field to verify the phone number.

To change/edit your email or mobile phone number in the "Profile/Verification" section, click the "Edit" button in the line with your phone number or email. Enter the new information in the window that appears.

To change the confirmed phone number specified during the registration of the Client Cabinet, you need to provide a document confirming the right to own the new number (an agreement with the mobile communication provider) and a high-quality color photo of the client holding the ID next to their face. The client's personal data in both documents must match.

To change the mail, it is enough to provide a high-quality color photo of the identity document that the client holds next to his face. Documents can be uploaded in the same window where new data is entered, or sent to [email protected].

To verify your identity, click on the "Edit" button next to your identity verification. After that, you need to fill in your personal data in the window that appears and click the "Continue" button. To upload documents, click on the "Add File" button

Please pay attention to the company's requirements for the uploaded documents. The document verifying the name can be the first page of the internal or foreign passport or the driver's license. The document must be valid for at least 6 months from the date of verification. Each document must have an expiration date. The information in the document must correspond to the data specified in the client's personal profile.

The uploaded documents must be of high quality, in color, legible, and must be uploaded in *.jpg, *.png or *.pdf format. The file size must not exceed 5 MB.

To confirm the address, click on the "Edit" button next to the address verification. After that you need to fill in your address information in the window that appears and click the "Continue" button. To upload documents, click on the "Add File" button

Your address can be verified with a utility bill, a bank statement, or your passport page with your address of residence (in case the first page of your passport was used to verify your identity, both pages must have serial numbers). Utility bills and bank statements must be issued to the owner of the client profile and must be no older than three months. Documents issued to third parties (including relatives) are not accepted. The information in the document must correspond to the data specified in the client's personal profile.

The uploaded documents must be of high quality, in color, legible and must be uploaded in *.jpg, *.png or *.pdf format. The file size should not exceed 5 MB.

To change the address of residence in the "Address verification" line, click on the "Edit" link and indicate the new address of residence. Please note that the new address must be verified again.

All documents must be uploaded without cropped edges.

The documents that do not meet the requirements will have the status "Rejected".

The documents that have not yet been verified will have the status "Pending".

If at least one of the documents is approved, the status will change to "Approved".

After all the data is confirmed, the profile will be fully verified.

You should not ignore and postpone the process of profile verification in order to avoid becoming a victim of fraud. Verification is necessary to confirm the identity of the client and simplifies the interactions between the broker and clients in the future.

You can fund your trading account using the available payment systems specified in the "Finance" tab in the client's profile.

In order to top up your account you have to follow these steps:

• Choose one of the available payment methods.
• Fill in your personal information (bank card, bank account or e-wallet information).
• Select the deposit amount, currency and trading account.
• If you want to use your existing promotional code, click “Use promo code” and fill in the appropriate field.

Click the "Continue" button. Then confirm your selection.

Depending on the chosen payment method, you will be automatically redirected to the corresponding processing system website. To complete the payment, please follow the instructions given on this website.

After a successful deposit, bank card or electronic wallet credentials will be saved in the client's profile. You can edit this information and add new wallets on the "Wallet" page.

Deposits may be made only with a bank card/electronic wallet which belongs to a Geratsu profile holder. Bank cards/wallets which belong to third parties will not be accepted and such deposits will be declined.

The rules for deposit/withdrawal of funds to trading accounts are governed by the AML policy. These rules are solely aimed at mitigating the risks associated with these transactions and ensuring the safety of the client's personal funds.

The minimum deposit amount is $1. Geratsu does not charge any commission for depositing funds into a trading account. You pay only the commission of the payment system (Processing) that you use to fund your trading account. Geratsu refunds the commission charged by most payment systems for deposit transfers.

Deposits made through the client's cabinet are credited automatically.

In case of direct transfer to our wallet, in order for us to credit your transfer you have to contact the Geratsu finance department. You can contact them by email or via LIVE CHAT. You must provide the following information:

• date and approximate time of transfer;
• the exact amount of deposit;
• your wallet number;
• the wallet number to which you transferred funds;
• the trading account number to which the funds were transferred.

In order to avoid delays, in order to top up your account please use the Client Cabinet.

An ECN trading account is automatically created in your personal profile after registration. If you would like to open a different type of account or if you need another ECN account, click on “Open account” in the “Accounts” section, select the account type, currency and leverage level.

After the deposit is successfully added to your trading account go to the "Trading" section and select preferred instruments for trading.

Click on a specific trading instrument on the left side of the chart and you will see a menu for opening trades.

You can open trade on the current price as well as set up a pending orders.

You can also set up a stop orders such as Stop Loss and Take Profit.

Once opened, the trade will be displayed on the bottom panel. All opened transactions can be edited and closed in the bottom panel.

In your personal account, all trading operations are carried out only on the "main" account. The first ECN trading account opened in the client's profile automatically after registration is marked as "main".

If you want to make another account the main one, go to the "Accounts" section and click the "Turn into main" button near the corresponding trading account.

The rules for deposit/withdrawal of funds to trading accounts are governed by the AML policy. These rules are solely aimed at mitigating the risks associated with these transactions and ensuring the safety of the client's personal funds.

Withdrawal of funds is possible only through the same system, to the same wallet and in the same currency that was used for deposit. This means that if you top up your account using Perfect Money, you can only withdraw money from the same Perfect Money wallet that was used for deposit. Withdrawals to another wallet will only be possible if you make a deposit using a new wallet. After that, you can withdraw money to both wallets in proportion to the amount of deposits. For more information, please read the AML policy requirements.

You can withdraw funds from your trading account through your Client`s Cabinet in the "Finance" section using the same payment systems that were used to top up your account. Funds can be transferred to the same wallet and in the same currency used to make the deposit.

Withdrawal requests are processed manually by the finance department during department working hours. According to the Client Agreement, money transfer is performed on a first-come-first-served basis within 1 working day from the date of request.

Please note that for a bank transfer method it may take up to 5 working days to process the withdrawal request, depending on the speed and specifics of the sender and recipient banks.

Please keep in mind that withdrawal through some payment methods are only available for clients with fully verified profiles.

Withdrawal fees depend on the payment system used to withdraw funds. The current commission fee amount for each payment system is indicated in the "Finance" section.